Anastasia,

We are home from our vacation and I wanted to drop you a note to say thanks for all your help and to tell you how much we enjoyed Anna as our guide. She was wonderful !!!! , so knowledgeable, so professional, so attractive, so sweet & kind. She made our trip so great. We all agreed that we couldn't have had anyone better. Russia was the best country we visited and I feel she was the reason we all felt that way. Nice touch the wine and chocolate on the river cruise. Thanks you. I have recommended your company and services to the tour place in Canada so I hope you get some more business from our country. We were a little disappointed in the Berlin tour but we got off to a bad start when the driver couldn't understand English and didn't want to leave the port.That made us late getting started and everyone a little nervous. Thanks you for giving me the guide's cell phone # so we could call him or I don't think we would have even gotten to Berlin. The guide was OK in Berlin but the city was not beautiful like St. Peterburg so he didn't have as much to work with. It was just a long drive to and from Berlin with no conversation or history along the way, it make it that much longer. Anna had all the facts and give us so much detail there was never a dull moment.

 

Thanks again and I hope we were not a pain to work with.
Fran Martin
30-31 May 2011

Svetlana was absolutely wonderful. We all cannot say enough good about her. Thank you for accomadating us so beautifully. We had a wonderful time and feel that we had the best guide ever! If we know anyone coming you way we will definitely recommend. I think Mary Ann has already written review on trip advisor or somewhere.

 

Sincerely,
Lisa Esposito
25-26 July 2011

We had the most wonderful St. Petersburg experience thats to Sveltlana. Everything went perfectly. She is the best. Your company did a fabulous job.

Thank you.
Mary Ann Holt and all
25-26 July 2011

It was so nice to finally meet you while in St. Petersburg. All of us had a great time and wonderful opportunity to learn more about Russia and St. Petersburg. We absolutely loved Svetlana!. She is a very knowledgeable guide and a good person in general. Thank you very much for making our trip so easy and pleasant.

 

Sincerely,
Oksana Melnyk
6-7 September 2011

Dear Anastasia and your Team,

Ken and I have nothing but praise for your service on Sunday 16 May and Monday 17 May (Ken's birthday), 2010.

 

Paulina and Misha were outstanding hosts and we were very pleased with the service that we had for the entire 2 days of the tour. We were quite startled to discover that we were the only 2 people on the tour and that you had still accommodated our requests. Thank you very much for this outstanding service. We will continue to recommend your services to others and cannot thank you enough for the wonderful 2 days we experienced in St Petersburg. Your staff are wonderful.

 

Regards,
Fran Fleeton. Summer, 2010

Lou & Trev.

Just thought I would drop you a quick note to say a very big thank you for your services during our recent stay in St. Petersburg. Everywhere was absolutely amazing and your very informative talks certainly made the whole experience a very special one. I have attached a couple of photos.

 

Regards

Bridie & Peter.

We are writing to thank you for the one day tour of St Petersburg which you organised for us in June. It was the highlight of our cruise. We enjoyed all the sights but we particularly enjoyed the trip out to Peterhof to see the fountains and gardens. It was particularly enjoyable because the weather was so good. The folklore show in the early evening at Nikolevsky Palace was very good and we are pleased that we followed your recommendation for this. We both appreciate your organisation of the whole day. It was a truly memorable experience.

 

Thank you. Best regards.

Alex Menkes.

Hi Anastasia, Check out all of my Travel stories and photos on RealTravel, a travel blogging and information site where people share travel advice and experiences.

 

I would love to hear from you.
http://realtravel.com/invite?id=5084374

Hannah and Lewis Baston.

Anastasia and her colleague provided a first-class introduction to St Petersburg, meeting us at the airport and taking very good care of us during our stay. She is very knowledgeable about the city and its surroundings, and an excellent guide to the city's incredible variety of tourist attractions and restaurants. Anastasia is an experienced guide and she can help travellers to avoid many pitfalls of going without assistance such as the enormous queues that develop at some attractions. We arrived in St Petersburg without knowing what to expect, but by the time we left we had happy memories, friends, and a strong desire to return!

 

Gregory and Margaret Nilevsky.

We would like again to thank You for the great service provided by You! We really loved every moment with You explaining and guiding all of us about "City of my love", and we really can say:" Nastya is the best!"

 

Greg

Sansanee Sitapan, Bangkok.

Dear Anastasia, Thanks a lot for your assistance while making our Morning Talk TV program. We appreciate your professional guiding and explanations about your beautiful city.

 

Dan Wright, Mammoth Lakes, CA, USA.

I have traveled to many parts of the world and had many tour guides, Anastasia is the best of the best. I would recommend her to anyone traveling to St. Petersburg. She is very well informed about the city and its incredible historical sites, she is very professional, on time and well organized.

 

Dan Wright
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Sincerely, Debbie and Steve Derin.

It was such a pleasure having you show us your country.

 

Luba,Yevgeny,Leonora,Paul.

Hello our new friend Anastasia.Thank you very much for a wonderful time you gave us in St.Petersburg. We will never forget this. With love.

Canada

 

Jens Kopland, Norway.

Thanks a lot for your help and service during our stay in St.Petersburg. Everything was perfect! The guided tour on Saturday was also very good.
Anastasia was a very good guide.

 

Rick Renner.

Greetings! Thank you again for a wonderful week last week with the Blume family! Denise and I always love to see you and we are grateful for your work and kindness.

 

Robert Mitchell.

I wanted to let you know that our trip was wonderful. Thank you for making this once in a lifetime trip a memory my wife and I will always treasure.

 

Thanks for everything.

Anastasia,

I wanted to post something on your website but couldn't find the link, so I guess I have to email it to you (with a couple of pictures of our group and my wife and daughters), so here it goes:

Thank you very much for your awesome guided tour of Saint Petersburg during our stay on the 4th and 5th of May. Svetlana was unbelievably knowledgeable and very flexible to our group's needs. Svetlana arranged a canal cruise, free time for shopping, and a dinner for my family outside of our already ambitious itinerary. She made our tour of Saint Petersburg the highlight of our Baltic cruise. Your entire company was extremely professional and courteous throughout our stay. Thank you for making our experience to your beautiful city and country one that will never be forgotten.

 

Bill and Irma DeLong
May 4th-5th, 2009

Dear Anastasia,

Thank you for thinking of us. We so enjoyed our visit to St. Petersburg, thanks to all of your great planning and our wonderful guide Svetlana. Your slide show is wonderful and brought back such nice memories of our visit in June (except we did not know the sky was blue!) I've attached a few photos of us in St. Petersburg, and one of Svetlana. Let me just say again, that if you ever need a reference or have any potential clients that would like to talk to someone who has used your services, I would be more than happy to give you the highest recommendation. It was truly a pleasure working with you, and I will happily refer you to any friends and associates who may be considering a visit to St. Petersburg.

Thank you for the kind holiday wishes, which I return back to you with wishes for a wonderful Christmas and a new year full of health, happiness and prosperity.

 

Your friends in California,
Rick and Steve

Dear Irina and Anastasia,

getting back to Greece from our baltic cruise with MSC Orchestra , would have been big omission not to thank you on behalf of the group for your services. Your kindness and effectivness in every minute of our stay at your beautiful city made our visit memorable. Eventhough our tour lasted long we never felt tired or bored. We look forward to visit again St . Petersbourg and enjoy your services. Be sure that we will recommend your private tour instead of the ships shore excursion to all our friends visitng St Petersbourg.

 

Thank you again
Best regards from Greece
Dr Ioannis Stavrakis

Dear Irina,

Please pass on the Anastasia and Julia how much we loved our two days in St. Petersburg. Everyone agrees that it was the highlight of our trip. Julia was fabulous - friendly, knowledgeable, and patient. We were thrilled to have her as a guide. Sergei was a great driver. And we appreciate all the help from Irina in preparing.

 

Alison Cares
July 3-4th, 2009

Dear Anastasia:

It was nice to meet you on Sunday. I'm sorry I didn't get a chance to complete the form before this. I hope the following will be the information you asked for.
Name: Anne Davison (and 3 others)
Ship: Norwegian Jewel
Dates of Stay: May 16 and May 17
Guide: Kristina
Driver: Dima

 

Trip preparation/correspondence: Excellent
Tour itinerary. sites visited: Excellent
Accommodation: Not applicable
Meals: Not applicable (though Kristina recommended a very nice, inexpensive pie shop the second day).
Local Guide: Kristina was excellent and a very good ambassador for your city.
Driver: Pleasant and punctual. He was always there when we were ready to leave!
Van: Excellent - clean and comfortable.
Overall Tour: Excellent.
Would we recommend this trip? Absolutely!!!
Favourite place: It's hard to pick one place - the Hermitage, of course, but we also loved Catherine's Palace in Pushkin.
Least favourite place: None. We enjoyed all the places visited.
General comments: We are so glad we decided to go with Anastasia Tours, especially after hearing about the unsatisfactory experience of people who took tours offered by NCL (too slow and congested). We highly recommend your tour. Please feel free to use my name as a reference to anyone. Please tell Kristina how much we enjoyed having her as our guide.

 

 

Anne Davison

Hi Irina,

I wanted to say a big thank You to you and everyone at Anastasia for such an amazing tour in St Petersburg. Our guide was absolutely amazing and gave us the most wonderful experience. She is not only a wonderful guide but such a nice young lady. Please thank her again from all of us. Please feel free to give us as a reference if anyone wants to know about you company. We will all give you the best recommendation.

 

Thank you again.
Dot Haymann
July 28th - 30th, 2009

Dear Anastasia,

We wanted to let you know how wonderful our 2-day tour in St. Petersburg was. We enjoyed in immensely, and Ivan our driver and Anastasia our guide were THE BEST! We will highly recommend your travel services to others traveling to St. Petersburg. Please let Ivan and Anastasia know how great they are and how much they contributed to our enjoyment of your beautiful city.

 

Sincerely,
Jane & Dick Israel
August 31st - September 1st, 2009

Dear Anastasia,

A group of us from Princess cruises recently took a two day tour with your company under the name llorente. I absolutely must compliment your company and give praise to our tour guide Tanya. Her knowledge and professionalism were outstanding. She truly made this the most enjoyable experience and provided so much information to us that I left more intrigued than ever by St. Petersburg and Russia and i will definitely be returning one day (soon I hope). Thank you for a wonderful experience.

 

George Franceschini and the Gang
2009

Dear Anastasia,

Now we are back in England, I wanted to thank you very much indeed for the arrangements you made for our tour of St Petersburg on 4 - 5 June. From the beginning, you did everything possible to design the tour to suit the special needs of our family, and to include the visits we chose. Katya our guide and Vladimir the driver were charming and helpful people also, who made our tour work out despite the poor weather and traffic jams due to the Economic Forum. Katya was a very knowledgeable guide and a very interesting and kind person to talk to. As a result, we had a very positive experience in St Petersburg, unlike many of our fellow cruise passengers who complained about long periods stuck on coaches, long queues at all the visits and so on. We were grateful also for the strong advice you gave us about how difficult the cruise line makes it for people with independent tours. However, we followed your advice, ignored their advice and the immigration authorities were just fine. So all in all, it was an excellent two days, and I was pleased to be able to meet you personally. Please pass on our thanks to Katya and Vladimir, and we shall certainly recommend your company to anyone we know who is visiting St Petersburg.

 

With very best wishes,
Peter Hewitt June 4-5, 2009

Dear Anastasia,

I just wanted to thank your company, our guide (Katya) and driver (Dimitri) for the 2 days we spent together in St Petersburg on May 22-23rd from the Celebrity Constellation. It was certainly much more pleasant than the usual large busload of tourists, and Katya was an endless source of information. We especially appreciated that Dimitri was able to locate an old samovar that we wanted to purchase for a relative. I will post a favorable review on the Cruise Critic Message Board.

 

Albert Rabinovitch
May 22-23rd, 2009

Hi Anastasia!

We traveled with Helen and the driver we named "Sam" (couldn't pronounce his name) on Sunday and Monday, June 21st & 22nd from the Norwegian Jewel. We just had to tell you that we had the BEST time! Really, everything was perfect, could not have asked for more! I have told everyone that would listen what a wonderful experience the two days were for us. I also wanted to let you know that I posted a review on Cruise Critic and of course included our fabulous time with Anastasia. Rich and I would love to bring our two sons back to St. Petersburg in the next few years and we will most definitely contact you and book something with you.

 

Thanks again - best regards - Sally Ojala
June 21st -22nd, 2009

Dear Anastasia,

We returned home from our cruise a few days ago and are working to catch up on all the unanswered e-mails. But I wanted to take a few minutes to let you know what a wonderful tour of St. Petersburg we had with Marina. She was an excellent guide and more than met our expectations. We were not the easiest group to handle with people wandering around to take pictures, or just plain wandering around. Vladimir was a great driver and we very much appreciated his ability to pay for lunch with rubles. Your suggestion to go to the Hermitage later in the morning worked out perfectly. It was not terribly crowded and the rain waited to start until we were indoors there. All in all, we had a lovely visit to your beautiful city and I would be more than happy to recommend your tour company. Thank you to everybody involved.

 

Sheila Shulman
June 19-20th, 2009

Anastasia,

We just got back from our trip, having spent time in Norway after our cruise ended in Copenhagen on August 4th, so this is the first chance I have had to contact you to let you know how completely satisfied we were in our dealings with you and your company. It just couldn't have been better (unless you had chosen do it all for free or we had had two weeks instead of two days!!) Thank you so much for assigning us the two people you did for our tour. We really enjoyed Irina and Vlad both for their kindness and their competence as guide and driver respectively. We invited Irina to visit us and even stay with us should she come to America, so you know what we thought of her!! I have passed information on about you and your company to several people we have met and will continue to do so. I'm also going to comment positively on cruisecritic.com. Feel free to refer sceptics who get caught up in the cruise line misinformation hype to contact us. There was absolutely no problem with customs and immigration or the cruise people for that matter in getting off the ship. We walked right from our stateroom directly to the exit and then to a very short line. I don't think it took us 15 minutes from the time we left our stateroom.

 

Gary Sartain
(July 29 & 30 tour for four including opera)